Our Claims Process Explained

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We understand that when making a claim it’s important to know what to expect and when to expect it. That’s why at The Medical Negligence Experts we make the process as transparent as possible.

We have three simple steps that outline what will happen from the moment you get in touch with our legal advisors, through to winning compensation.


Here’s what you can expect:

Step 1: Once you have determined that you may have a claim, you can contact our friendly specialists by calling our freephone number, request a callback via our contact form, or use our live chat function.

Step 2: One of our trained legal advisors will assess the details of your case and determine whether you have a valid claim.

Step 3: Your solicitor will gather all evidence and will notify the negligent party that you wish to begin claim proceedings. With your solicitor negotiating on your behalf, you will either win the compensation you deserve, or lose and pay nothing as per our No Win No Fee guarantee.

  • No Win No Fee*
  • Maximum Compensation
  • Speedy Response

Here’s what you can expect:

Step 1

Once you have determined that you may have a claim, you can contact our friendly specialists by calling our freephone number, request a callback via a contact form, or use our live chat function.

Step 2

One of our trained legal advisors will assess the details of your case and determine whether you have a valid claim. If you wish, they will then connect you with a suitable solicitor who will discuss the facts of your case and how it has affected you.

Step 3

Your solicitor will gather all evidence and will notify the negligent party that you wish to begin claim proceedings. With your solicitor negotiating on your behalf, you will either win the compensation you deserve, or lose and pay nothing as per our No Win No Fee guarantee.

No Win No Fee

We assess all claims on a No Win No Fee basis, then we can determine how successful a claim is likely to be. This service is 100% free.
We assess each claim on its merits with the information provide, which aids us determine its likely success rate.

Expert Solicitors

Our dedicated panel are experts in securing compensation no matter the negligence.
Our medical negligence lawyers are committed to securing the best possible outcome for you while providing expert support every step of the way.

Personal Dedicated Solicitors

Each client is provided with their own Medical Negligence lawyer who will work on the case from start to finish, being there every step of the way. The client will be provided with a direct phone number and direct email address of the lawyer.

  • No Win No Fee*
  • Maximum Compensation
  • Speedy Response