National Accident Helpline Compensation Lawyers

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National Accident Helpline Compensation Lawyers

The Medical Negligence Experts, work with experienced solicitors around the country via our National Accident Helpline. Whether you’re in Manchester or London, if you believe you’ve been hurt by medical negligence, call our national claim helpline for expert legal support and advice. We are happy to offer you a free, no-obligation consultation to answer any questions you have about whether you are entitled to national accident claim compensation and how the process works.

Receiving compensation for medical negligence can make the difference between being able to sleep and staying awake worrying about money or having access to the best rehabilitative support and waiting in a long queue for NHS treatment. Our goal is to give every client the personal guidance and support they need to obtain the maximum compensation they deserve.

What is Medical Negligence?

Medical negligence is when a medical professional fails in their duty of care and you are hurt as a result. It doesn’t matter if you have had contracted a hospital-acquired infection or suffered from a botched root canal, if you received an injury that was caused by another person’s mistake then you are a victim of medical negligence and may be entitled to receive payment for damages you have incurred

Most medical professionals look after their patients as they deserve to be cared for. They ask the relevant questions, refer patients for specialist support and monitor symptoms and well-being to ensure treatment is working as it should. Unfortunately, in a minority of situations, this is not the case, and that’s where The Medical Negligence Experts come in. Phone our clinical negligence advice helpline if you believe your injury or illness was avoidable. Examples of medical negligence include, but are not limited to:

  • Accident and Emergency negligence – have you been turned away from A&E only to find your symptoms worsening when you got home? Or maybe you’ve been admitted to the Accident and Emergency department, but your condition has deteriorated due to a staffing oversight which means you were not correctly assessed and the necessary treatment was delayed. If you believe your injury stemmed from poor A&E care, talk to us today to see if you’re eligible for a national accident claim.
  • Care Home negligence – making the decision to move yourself or a close family member into a care home is not one which people take lightly. You are putting your trust in a team of people to look after you not only for a few days or weeks but often for the rest of your life. To then have this trust betrayed by someone who disrespects their duty of care and treats you negligently can be enormously hurtful, compounding your physical injury with an emotional one that can be difficult to recover from.

If you have suffered due to inadequate or unnecessary dental treatment, call our national claim helpline for expert legal advice about claiming dental negligence compensation. Our personal injury lawyers have successfully helped clients who have been harmed at the hands of their dentist.

An example of dental negligence is a man who received a diagnosis of a severe and irreversible periodontal condition. Despite seeing his dentist every six months for the past eight years, it was only identified when his regular dentist retired, and he had his first appointment with the replacement dentist. Unfortunately, the lack of diagnosis had, by this time, led to permanent bone loss and allowed several teeth to move out of position. A medical negligence lawyer with specific knowledge of dental negligence was able to successfully prove that the original dentist had been negligent and that this had led to significant dental issues. Damages were awarded in recognition of the pain and suffering the man endured, as well as to cover the cost of restorative dental treatment.

  • Birth injury negligence can have lifelong repercussions for babies or mothers who receive an injury due to negligence in their midwife or obstetrician care. Conditions can range from fractured limbs to brain damage. The Medical Negligence Experts can help you and your child obtain the compensation which will assist with any ongoing medical needs.
  • Nursing negligence. Nurses are frequently seen as unsung heroes of medicine, stepping in after the surgeon or doctor to providing essential ongoing care and support while a patient recovers from illness or injury. When they fail in their duty, the results can be disastrous. Examples of nursing negligence can range from failing to practice good hygiene, to giving patients an incorrect dose of medicine and failing to prevent or notice the formation of pressure ulcers.


Medical Negligence Claims FAQ

Many of the initial questions we receive from clients who are considering whether to request payment for damages by going through with a national accident claim fall into the same categories. People want to know whether they have the right to claim, how the process works and the impact it will have on their life. Below, we have provided answers to the most commonly asked questions about claiming compensation for medical negligence. If your question is not answered here, or if you want more information about your particular circumstances, call our clinical negligence advice helpline for expert legal advice. It’s completely free, and you have no obligation to proceed with a claim if you decide it’s not the right choice for you.

  • Can I claim compensation?
  • You may be able to claim compensation if you can answer positively to these questions:
  • Have you been physically hurt?
  • Was this caused by another person’s mistake or oversight?
  • Can you prove both of these points?
  • Did the injury happen within the last three years?


The role of a medical professional is to identify the risk associated with a type of treatment and take all reasonable steps to protect their patient from this danger. Sometimes, despite them taking every appropriate action, treatment can have unfavourable results with no negligence involved. Other times, care may be given which is negligent but which has no adverse effect. Again, this does not qualify as negligent. For a compensation claim to be valid, you must show beyond doubt that you have genuinely been harmed and that a particular person or organisation could have prevented this from occurring. Someone needs to be responsible.

Is there a time limit for making a claim?

In most cases, you have three years from the date of your injury to raise a claim for compensation for medical negligence. The exceptions are:

  • If your injury was not immediately obvious. For example, in the case of a defective medical device like a breast implant or replacement hip joint, it may take more than three years for the fault to be known. In these situations, claimants have three years from the date their injury was diagnosed and linked to negligence.
  • If you were under the age of 18 at the time of your injury. Your parents or guardian can claim on your behalf at any point up until your 18th birthday by calling our national claim helpline, or you can start an application between turning 18 and turning 21 years old.
  • If you are an adult who was mentally incapacitated when they received negligent care and considered legally unable to manage their affairs, as with minors, a family member can raise a national accident claim on your behalf, or you have three years from the date you have recovered from your mental incapacitation.

A judge will rarely consider any variation from the statutory three-year time limit. Even if you have evidence to support your claim, it will not be considered if you wait too long to submit your request. Experts recommend you seek legal advice by contacting our national claim helpline at the earliest opportunity, even if that is while you are still recovering. It can be easier to obtain the proof if you do not allow years to lapse, and it will also give you access to the right rehabilitation support.

Can I claim compensation for someone else?

It is not only victims of medical negligence who call our national accident helpline. We receive regular inquiries from concerned family and close friends of those who are unable to act for themselves either because they are too young or they are suffering from a mental condition like dementia. It is possible to act as a “litigation friend” and bring a claim on behalf of another person.

Litigation friends do not receive any compensation. Instead, the money is paid into a trust to either be held until the victim can manage their affairs or used to pay for their ongoing care and expenses, such as in the case of an adult who has been brain damaged and needs at-home nursing care and specialist equipment to meet their needs.

How long does a medical negligence compensation claim take?

Your medical negligence solicitor will be able to give you a more accurate timescale when your application has been submitted, but most medical negligence claims are resolved satisfactorily in 18 months to two years. If a patient’s prognosis is unclear, for example, if a baby has suffered brain damage due to birth negligence and the extent of care they will require can’t be determined so soon after birth, claims can take longer. In this instance, as long as the other party admits liability, we can apply for an interim compensation payment to address any short-term financial needs.

How much compensation will I get?

It is understandable that, before they embark on a two-year process, people want to know how much they will receive. As with the predicted duration of your claim, your solicitor will be able to give you a more concise answer based on the type of your injury and the impact it has had on your life. There are guidelines published by the Judicial College which give acceptable thresholds for payment, but your compensation will also take into account any financial loss you have incurred, including if you have lost income while you have been recovering, or if you have had to seek private treatment to help in your recovery.

How will I pay for my claim?

Expert legal representation is key to a successful application but hiring a lawyer privately can be prohibitively expensive for someone without savings or on an average income. We believe everyone should be able to access legal support when they need it, not only when they can afford it, which is why all our lawyers offer No Win No Fee* compensation claims.

In a No Win No Fee* agreement, also known as a Conditional Fee Agreement, your lawyer will assess whether your claim has a good (more than 60%) likelihood of being a success. If so, they will agree to take on the financial risk associated with starting a claim. If you win, you do not have to pay your legal fees. Instead, you agree on a percentage of compensation at the outset of the claim and pay this to them as a success fee. If you lose, your lawyer will waive their legal fees and those of your opponent, which are typically paid for by the losing party, will be covered by an insurance policy.

There is no guarantee when you call the national claim helpline and make a claim that it will be successful, but a No Win No Fee agreement will ensure you are not left financially vulnerable. It will also give you the assurance your lawyer will work their hardest to secure maximum compensation because their payment depends on getting the best possible outcome for you.

What happens next?

Contact The Medical Negligence Experts today on our clinical negligence advice helpline. You will be put in touch with a solicitor who has the knowledge and experience of successfully handling claims like yours, who will go through the circumstances around your injury in detail before advising whether you have legal grounds to request payment of damages.

If you agree to proceed with your claim, your lawyer will notify the other party of your intention then help you gather the necessary evidence before submitting your request for them to review. At this point, the other party has four months to conduct their investigation and respond to your application, either acknowledging responsibility and offering payment, or denying liability. We will negotiate on your behalf until they make a fair offer of compensation. If they do not, or continue to deny responsibility, we may recommend you refer your claim to the court.

Our experienced team of experts can help you get the compensation you deserve. Get in touch with The Medical Negligence Experts and begin the national accident claim process today either by free phone or by using our contact form and letting us know when you want us to call you.

*conditions apply.




  • No Win No Fee*
  • Maximum Compensation
  • Speedy Response

Need some help?

Am I eligible?

If you have suffered from medical negligence in the past 3 years, the short answer is yes.

However, medical negligence can be complicated, so we recommend that you speak with one of our expert solicitors - It’s Free.

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How much could I claim?

As every medical case is different, the amount of compensation paid out can differ. Varying factors lead to the final figure include: Level of negligence, earnings missed out on, future losses and more.

Our experienced team of experts will give you an indication of how much you could potentially claim.

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How does the process work?

We understand that when making a claim it’s important to know what to expect and when to expect it. That’s why we make the process as transparent as possible.

Your solicitor will gather all the evidence and will notify the negligent party of your claim against them. With your dedicated solicitor negotiating on your behalf, you will be kept up to date every step of the way.

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Why should you use us?

No Win No Fee

We offer a No Win No Fee* service on all our claims - We assess each claim on its merits with the information provided, which aids us to determine its likely success rate. This takes the risk away from you.

Expert Solicitors

Our experienced solicitors are experts in securing compensation no matter the level of negligence.
We are committed to securing the best possible outcome for you, while providing friendly support every step of the way.

Personal Dedicated Solicitors

On contact, you will be allocated your own expert Medical Negligence solicitor who will be there every step of the way. You will be provided with a direct phone number and direct email address of your solicitor.

Expert clinical negligence solicitors working for you

We specialise in helping victims of medical negligence claim the compensation they deserve.

We work on a No Win No Fee basis, meaning if we don’t win your case, you don’t pay! Once you make contact, your experienced solicitor will work to recover the maximum compensation you are entitled to.

Whether you are ready to make a medical negligence claim, or you would just like a free conversation with a legal professional, we have experts on hand to give you all the information you need. Take the first step to getting what you deserve by filling in our quick contact form and we will call you back whenever suits you.

  • No Win No Fee*
  • Maximum Compensation
  • Speedy Response
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